If you go to the customer service desk, just over there, you can claim a voucher for a hotel and meals.

如果您去那边的客户服务台，可以领取一张酒店和餐券。

When you come in, just go to the customer service desk.

当你进来的时候，去客户服务台。

The clerk says that " When you come in" - when you come into the store - " just go to the customer service desk" .

店员说“When you come in”——当你进入商店时——“只要去客户服务台”。