All of the different customer touchpoints, I was able to watch that and learn. At General Magic, we learned how to do products.

所有不同的客户接触点，我都能看到并学习。在 General Magic，我们学习如何做产品。

I like the idea of people's identities also having a multitude of touchpoints so that it's hard for society to break on a clean line as the algorithms have made it do.

我喜欢人们的身份也有很多接触点的想法，这样社会就很难像算法那样打破一条清晰的界限。