So, through customer service, how do you gain and retain your customer's trust?

所以通客户服务，你如何获得并保持你的客户信任？

CEO Bob Jordan said the company is working to win back its customers' trust.

首席执行官鲍勃·乔丹表示，该公司正在努力赢回客户的信任。

You know, you gain and retain a customer's trust by helping them achieve their goals.

你知道的，你要通过帮助客户实现目标来赢得并保持客户的信任。

Today, Volkswagen raised that number significantly and tried to restore customer trust.

如今，大众汽车大幅提高了这一数字，并试图恢复客户信任。

Blockchain allows for the generation of a whitelist that will include all trusted customers worldwide. Having such a whitelist will decrease false positives and, consequently, help detect real fraud.

区块链能够生成一份包含全球所有可信客户的白名单，这样就能减少误报，当然也有助于识别真正的欺诈行为。

When customers trust a business, they are likely to come back for repeat purchases, and over time, they will become loyal customers who will even recommend the business to other people.

当客户信任一家企业时， 他们很可能会再次购买，久而久之，他们就会成为忠实的客户， 甚至会向其他人推荐该企业。