First, their ice cream got better because they could learn directly from customers. Second, free customer reviews were more valuable than costly advertising. And third, the boards created a way for customers to find exactly what they wanted.
一,由于他们能直接得到顾客反馈,他们的冰淇淋越做越好。二,免费的顾客评价比昂贵的广告更有价值。三,通过牌子上的评价,顾客能找到他们真正喜欢的冰淇淋。