管家是一个在大家庭中为其服务的仆人。如果房子非常大，那幺会被分成不同的单元，如：餐厅、酒窖、餐具室，每个单元会有相应的管家来管理还会通常都会被分为很多部分。分解了管家的工作。有时候管家负责掌管整个一楼，女仆长管理宅子的其他部分和外观。管家通常是男性，管理所有的男性仆人；女仆长则常为女性，管理所有的女性仆人。一个资深的管家，具有最高的地位。在过去，男性仆人（如门童）非常稀少所以他们的收入和地位往往比其它女性仆人要高。而在所有男性仆人中，管家的地位最高。

在现代家庭中，管家仍是非常资深的员工，他们的称呼通常是大管理员、执行管家、房产经理、男仆、员工经理、物业经理、家庭工作人员负责人等。根据不同雇主的需求，被雇佣者的职称会由于职责的不同而有不同。在一个非常大的家庭或着雇主有着多处房产时，有时会有一个比管家级别更高的房产经理。

A butler is a domestic worker in a large household. In great houses, the household is sometimes divided into departments with the butler in charge of the dining room, wine cellar, and pantry. Some also have charge of the entire parlour floor, and housekeepers caring for the entire house and its appearance. A butler is usually male, and in charge of male servants, while a housekeeper is usually a woman, and in charge of female servants. Traditionally, male servants (such as footmen) were rarer and therefore better paid and of higher status than female servants. The butler, as the senior male servant, has the highest servant status. He can also be sometimes used as a chauffeur.