I really like her because I think in the big picture, you can have the best communication skills on the planet, but if people aren't primed to come in being receptive to you, it's just really a missed opportunity.

我真的很喜欢她，因为我认为从大局来看，你可以拥有世界上最好的沟通技巧，但如果人们没有准备好接受你，那真的是一个错失的机会。