货运代理人（Forwarder或Freight Forwarder）主要以收取佣金或赚取差价为报酬之运送业者。多数的货运代理人提供整个货柜的运送服务，但拼箱货运代理人主要以提供收受不足整个货柜的货物，再集中其他货物以整并成一个货柜，再交由船公司运到目的地。

A freight forwarder, forwarder, or forwarding agent, also known as a non-vessel operating common carrier (NVOCC), is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution. Forwarders contract with a carrier or often multiple carriers to move the goods. A forwarder does not move the goods but acts as an expert in the logistics network. These carriers can use a variety of shipping modes, including ships, airplanes, trucks, and railroads, and often multiple modes for a single shipment. For example, the freight forwarder may arrange to have cargo moved from a plant to an airport by truck, flown to the destination city, then moved from the airport to a customer's building by another truck.